CO-CONSTRUCT YOUR PROJECT

Facilitate the success of your project. Involve the right actors from the outset and consult the stakeholders who matter for your project. We are here to support you.

A relationship-based communication that involves the right people at the right time has become an absolute necessity. This is the only way to increase the chances of success.

OUR PHILOSOPHY

Include and compare opinions

Our support advocates the exchange, the search for adhesion and the involvement of actors in order to co-construct a sustainable balance acceptable for the greatest number of people.

Lunettes+Moleskine
methodologie

Methodology

Combining experience and exploration

Although each project is unique, all of them are confronted with certain blocking mechanisms or, on the contrary, acceleration mechanisms. The sum of our experience, combined with proven methodological approaches, enables us to model our intervention to achieve the objectives set with our clients.

4 PHASES TO SERVE YOUR PROJECT

It does not matter whether we intervene on a one-off basis or for the entire duration of your project, each action is part of a precise and comprehensible sequence.

The 4 phases of Incito & Co should enable any project to increase its chances of success by reducing misunderstandings of the main players and avoiding blockages. Over the course of our mandates, we have developed our own methodology which is based on 4 phases.

01. ANALYSE

the project’s ecosystem and explore the field of possibilities

  • Strategic objectives of the municipality (or the developer)
  • The actors, their arguments (+/-), their intentions, their influence, their level of support/nuisance (tool: stakeholder mapping)
  • Facts and perceptions: argumentation with a variable level of detail, depending on the audience (tool: thematic matrix)
  • Priorities and agenda: according to the project timetable and key stakeholders. Particular care will be given to the pace of the sessions and the setting up of processes maximising the availability of the stakeholders over the entire duration of the project.

02. LISTEN

to understand stakeholders and their interests

  • By theme, organise brainstorming workshops with the help of experts and specialised representatives.
  • Propose, listen, dialogue and come up with clear guidelines that are shared by as many people as possible.

03. dialogue

in order to continue or start a constructive exchange with stakeholders

  • To offer participants an opportunity to understand the project as a whole and in a coherent way.
  • Adapt the level of participation and the detail of information according to the type of target (politics, users, stakeholders, partners, local residents).
  • Systematically update the strategic steering tools (stakeholder mapping / thematic matrix) according to climate change.

04. inform

in order to set the whole strategy in a long term perspective & widen audiences

  • Keep stakeholders up to date on the progress made in the reflective process and projects.
  • Maintain an active and open relationship with stakeholders and actors.
  • Deploy communication, e.g. by adding the general public dimension.

MEANS, ACTIVATION & FOLLOW-UP

Every project is part of its environment. It is counterproductive to approach it in an off-ground manner when the actors will be the same before, during and after the project.

Analyse the ecosystem and include the right people.

It is therefore imperative to manage any project as having an impact on the environment in which it originates, develops and achieves its goals. It can be compared to a construction project with a “before” and an “after”. And it is precisely in the phase “during” that the harmonious integration of the project into a pre-existing context is partly at stake.

Set up, then activate the right means.

Therefore, the care taken in activating the system, i.e. the configuration in time and space of the communication tools intended for the various target audiences, is of the utmost importance. A balance must be found for each group of audiences between the content and volume of information, its means of dissemination and its recurrence.

Build a dialogue over the long term and keep its promises.

At the end of the project, whether positive or negative, particular care must be taken to analyse what has worked and what can be improved. Anglo-Saxons like to talk about “learnings”, i.e. the learning we have been able to draw from the project. And once again, although the projects are unique and arise in particular contexts, the way in which they are conducted is governed by major principles that are found in the vast majority of projects. The care taken during the learning and debriefing phase will enable us to be even more effective during the next project.

A team listening to your needs

Bringing into play divergent opinions, promote active listening, tending towards consent and not consensus, stimulating collective intelligence. Whatever the context of the project, our senior consultants will be happy to put their expertise and experience at the service of your project.

Contact

Incito Sàrl
Route de la Corniche 4
CH–1066 Epalinges

Tel. +41 21 652 50 50